Frequently asked questions
The most important answers at a glance.
For senders
What can I send?
Parcels, letters, furniture, bikes, motorbikes, pallets and machines – everything except prohibited goods.
How fast is it?
With "Now" usually within 1–2 hours in town. Otherwise today, tomorrow or at your date.
How do I pay?
In USDT or BTC, in some countries by card. Only after a driver has accepted.
Can I cancel?
Yes, free of charge before pickup. You get your money back.
What is a name-your-price job?
For large items you set your price. Drivers nearby take it directly or make a counter offer.
For drivers
Do I need a driving licence?
Only for motor vehicles. Not for bikes and e-bikes – unless your country requires it.
How much do I earn?
You see your earnings before accepting. The platform keeps 15%.
When do I get paid?
After the 3-day hold you request your USDT payout yourself.
Can I have several vehicles?
Everyone starts with one. You can request more vehicles or a fleet.
Why am I online automatically?
Once you accept a parcel your GPS stays on until delivery – so the customer knows where it is.
Account & countries
Where is AssetWire available?
In over 70 countries. Each country is its own marketplace with its own language and currency.
What is Gold?
The membership for 39.00 USDT per year with priority support, double points and more.